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6 Questions to ask any rug cleaner before entrusting them with your rugs

I’ve been asked, “How often should I clean my rugs?” It depends some on the level of traffic they receive. For runners in hallways, or rugs in a living or dining area that receive a good deal of traffic, I’d say at least once a year. If a rug stays in a formal living room or guest bedroom and receives less traffic, every 2-3 years is probably adequate, but periodic cleaning is still essential to remove accumulated soil, dust and allergens. If you have a pet that has misbehaved on your wool rug, it may be possible to clean and deodorize it – but wool is very sensitive to the alkaline salts that develop from dried urine deposits, and permanent color damage may have occurred. If you have such a situation, you should have the rug cleaned as soon as possible to prevent further damage. Even so, your cleaner will probably have you sign a waiver acknowledging the pre-existing damage before they attempt to restore the rug for you. So, without further ado, here are six questions to ask anyone that you are considering entrusting your rugs to for cleaning.

  • How long have you been cleaning and are you certified in rug cleaning by the Institute for Inspection, Cleaning and Restoration Certification (or IICRC)
  • How will you clean my rugs?
  • Do you remove dry soil before washing? How?
  • Will you test them for crocking and bleeding and pre-inspect them for any damage before cleaning?
  • Are you insured?
  • Do you stand behind your work with a money-back guarantee?

Thank you for taking the time to read my webpage! If you’d like to reach me direct, you may call me at (970) 385-5777, and I’ll be happy to answer any questions you may have. Again, thanks for your time, and have a wonderful day!

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Ralph B.